June 8th, 2023

The nightmare with my health insurance, KPT, continues. As I’ve already mentioned, they refuse to cover the waterproof protection I need to shower without getting the cast and my scars wet. They suggested I hire a home help service, which I did. But then, to my surprise, when I received the bill for May, KPT again refused to pay, without any explanation!

Worst, they also won’t cover my hospital transport costs, even though my doctor prescribed adapted transport because I’m unable to use public transport due to my immobility.

Last week, I sent a letter to the Health Insurance Mediation Office. Yesterday, I received their response confirming my rights and clearly stating that the insurance should cover these costs. I’ve forwarded this document to my legal protection insurer, who is preparing a case. To be continued...

And today, by chance, I stumbled upon a KPT ad on Instagram recruiting apprentices. I took the liberty of strongly advising against signing a contract with them. Surprisingly, KPT reacted quickly to my message. Seems they don’t like criticism on social media. They’re going to contact me…

On my side, I’ve decided to send the full story of my experience with KPT to several TV and print media outlets in both French- and German-speaking Switzerland. It costs me nothing, and if it can make a difference, even better. At the very least, the public should know what to expect from this insurer.

This afternoon, I went back to the hospital for another bandage change. Since yesterday, I’ve been feeling sharp, electric-like pain in my heel. I had stopped my medication but am taking it again, hoping it passes quickly.

Fortunately, the honey and spirulina poultice seems to be working well, the wounds look visibly better than before. I have to return again next Monday.

Back home, I did some text comprehension exercises with Deniz, who’s preparing for his exams on 20 June. He still struggles with concentration, but he’s improving in structured text analysis. Hopefully, it will pay off!

Around 5 pm, there was a knock at the door… Surprise! The TCS showed up to deliver my motorbike! I was only expecting it on 13 June, but I’m not about to refuse an early delivery. The TCS staff and Deniz unloaded the bike from the trailer and pushed it into the garage. I noticed the battery was flat, probably because someone left the ignition key on. No worries, I plugged in a charger.

That bike has been on quite a journey: from Midelt hospital in Morocco, to Meknès, Tangier, then by ferry to Algeciras in Spain, followed by Malaga, Madrid, Burgos, Bilbao, the French border, Bordeaux, Poitiers, Paris, Cambrai, Brussels, Antwerp, Eindhoven, then via Basel back home! I’m relieved and happy to see it arrived safe and sound.

Meanwhile, Deniz decided to tidy up the balcony, which definitely needed it. We’ll still need to buy a few plants for the flower boxes.